Términos del servicio

These Terms and Conditions govern the use of https://www.baskeik.com/ and the purchase of products from Baskeik.

By accessing our site or placing an order, you agree to these terms in full.
If you do not agree, please do not use our website.

2. Company Information

Baskeik
Miami, Florida 33130
United States
Email: hello@baskeik.com

3. Orders and Payments

  • All orders must be placed through our official website: https://www.baskeik.com/

  • Orders are confirmed only once payment is successfully processed.

  • Prices are shown in USD and include applicable taxes unless stated otherwise.

  • Any additional charges, such as delivery fees, will be clearly displayed at checkout.

4. Product Availability

Our cheesecakes are made in limited batches to ensure freshness and quality.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Substitute items with others of equal or greater value if an ingredient becomes unavailable.

If a product is out of stock after your order is placed, we will contact you to offer alternatives or a refund.

5. Pickup and Delivery

Pickup and delivery options are available within Miami, Florida.

Specific pickup times, delivery windows, and fees (if applicable) will be displayed at checkout.

6. Cancellations and Refunds

Orders may be canceled up to 12 hours before the scheduled pickup or delivery time.

After this period, cancellations and refunds are not accepted, as preparation begins immediately.

Refunds or credits will only be issued in cases of:

  • Damaged products

  • Incorrect items

  • Verified quality issues

All refund requests must be submitted within 24 hours of receiving the order to:
hello@baskeik.com

7. Allergies and Dietary Information

While we strive to list ingredients accurately, our products are prepared in a kitchen that handles dairy, eggs, gluten, nuts, and soy.

We cannot guarantee that any product is completely allergen-free.

It is the customer’s responsibility to inform us of any allergies before placing an order.

8. Intellectual Property

All content on this website—including images, text, logos, branding, and designs—is the property of Baskeik and is protected by copyright and intellectual property laws.

Reproducing, distributing, or using materials without written permission is strictly prohibited.

9. Limitation of Liability

By purchasing from our site, you acknowledge that Baskeik is not responsible for:

  • Undeclared allergic reactions

  • Incorrect delivery information provided by the customer

  • Failure to pick up orders within the agreed schedule

  • Indirect, incidental, or consequential damages arising from the use of our products or website

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States.

Any disputes will be resolved in the courts located in Miami-Dade County, Florida.

11. Contact

For any questions regarding these Terms and Conditions, please contact us at:

Email: hello@baskeik.com
Location: Miami, Florida 33130, United States