Política de reembolso
At Baskeik, each cheesecake is carefully crafted with fresh, high-quality ingredients. Because our products are made fresh to order, we do not accept returns or exchanges once the order has been picked up or delivered.
Exceptions and Guarantees
If your order arrives damaged, incorrect, or does not meet our quality standards, please contact us within 24 hours of receipt at:
Please include:
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Your order number
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A clear description of the issue
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Clear photos of the product
After reviewing your case, our team may offer a replacement or store credit if applicable.
Important Notes
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Returns are not accepted for change of mind or personal taste preferences.
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Refunds or replacements are processed only after confirmation by our team.
Thank you for understanding that our products are fresh, delicate, and made especially for you.
